My battery won’t charge, how can I troubleshoot it?

If your Arlo battery won’t charge, try these troubleshooting steps:

  1. Try another power outlet
  2. Ensure you’re using the Arlo power adapter
  3. For specific troubleshooting for different products try these support articles :
  4. Arlo Essential Spotlight Battery Troubleshooting
  5. Arlo Essential Video Doorbell Wire-free Battery Troubleshooting
  6. Arlo Pro & Pro 2 Battery Troubleshooting
  7. How to troubleshoot Arlo Solar Panel Charging Issues
  1. Learn what the different battery level icons mean here.
  2. If you're still experiencing issues with your battery, please contact Arlo customer services