Arlo | Support | Contact us

Support Center

Got a question about Arlo? We’re here to help.

Visit our Support Center

Have you tried our knowledgebase?

From frequently asked questions and how-to articles to manuals and software updates, it’s your go-to source for information, upgrades, and advice.

Go to Support

Ask the Arlo Community

Bring your questions and tap into the wisdom and experience of Arlo users around the world.

Join the Community

Live Chat

Our team of Arlo experts is ready to answer your questions and lend an instant hand.

Checking for chat availability...

Arlo Live Chat

Drop Us a Line

Give Us a Call

Phone support is free for the first 90 days after any Arlo purchase and is also included with any Arlo subscription. After 90 days, phone support for non-subscribers is available for a small charge to help with advanced features, interfacing non-NETGEAR products, configuring large networks, and more. Local telephone fees may apply. Please check with your phone service provider.

Most Arlo users find that our Support Center has the troubleshooting advice, how-to articles, instructional videos and other answers they’re looking for. You can also start an instant live chat with an Arlo expert anytime or send us an email.

Still want to talk? Just tell us where you’re calling from:
Canada contact information:

1 833 290 9488

United States contact information:


Australia contact information:

(+61) 1300 361 254

Austria contact information:

0820 555 644 (14.5 Ct/Min)

Belgium contact information:

+32 (0) 2 626 8730

Denmark contact information:

80 702 666

Finland contact information:


France contact information:

0 800 911 974

Germany contact information:

0180 690 59 59 (Festnetz 20 Cent/Anruf, Mobilfunk max. 60 Cent/Anruf)

Italy contact information:

+39 (0) 238598070

Netherlands contact information:

020 721 9080

Norway contact information:

800 12 500

Poland contact information:

22 583 4381

Spain contact information:


Sweden contact information:

0200 33 6867

Switzerland contact information:

0041 848 000 195

United Kingdom contact information:

0844 875 4000