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Phone support is free for the first 90 days after any Arlo purchase and is also included with any Arlo subscription. After 90 days, phone support for non-subscribers is available for a small charge to help with advanced features, interfacing non-NETGEAR products, configuring large networks, and more. Local telephone fees may apply. Please check with your phone service provider.
Most Arlo users find that our Support Center has the troubleshooting advice, how-to articles, instructional videos and other answers they’re looking for. You can also start an instant live chat with an Arlo expert anytime or send us an email.
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Canada contact information:
(877)-875-1880 Français | Monday to Friday, 9am - 5pm ET/EST
United States contact information:
Australia contact information:
(+61) 1300 361 254
Austria contact information:
0820 555 644 (14.5 Ct/Min)
Belgium contact information:
+32 (0) 2 626 8730
Denmark contact information:
80 702 666
Finland contact information:
France contact information:
0185 148 096
Germany contact information:
0180 690 59 59 (Festnetz 20 Cent/Anruf, Mobilfunk max. 60 Cent/Anruf)
Italy contact information:
+39 (0) 238598070
Netherlands contact information:
020 721 9080
Norway contact information:
800 12 500
Poland contact information:
22 583 4381
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Sweden contact information:
0770 - 93 00 33
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0041 848 000 195
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0844 875 4000