Why won't my Arlo Audio Doorbell connect to my Arlo base station?

If you can’t connect your Arlo Audio Doorbell to your Arlo base station, try these troubleshooting options:

  • Make sure your base station is connected to the Internet.
    For more information, visit How do I connect my Arlo base station to the Internet?.
  • When you are using your Arlo app to add your doorbell, make sure your Arlo Audio Doorbell is powered on and ready to be set up.
  • Make sure your Arlo Audio Doorbell is in range of your Arlo base station.
  • Make sure the batteries in your Arlo Audio Doorbell are new.