Arlo launched a new Arlo app on September 4, 2019. You must download the new app to continue having access and control of your Arlo devices. The old Arlo app has been renamed the Arlo Legacy app, and it will no longer allow access to devices or services after September 30, 2019.
Why is Arlo requiring this change?
Arlo is now a separate company from NETGEAR, and we need to migrate to new, separate developer accounts on the Apple App Store and Google Play Store.
You need to download this new app to continue having access to and control of your Arlo devices and services.
What are the minimum operating systems required for the new app?
The new Arlo app works with iOS 11 or Android 5.0 and above.
What happens if I don’t download the new Arlo app?
After, September 30, 2019, you will not be able to log in to your account on the Arlo Legacy app. We encourage you to act now and download the new Arlo app to ensure a smooth transition. Once you download the new app, use your same Arlo login and password to access your Arlo devices.
Will I need to delete the Arlo Legacy app?
Yes, once you download the new Arlo app, you should delete the Arlo Legacy app.
Will I need to reconfigure anything after downloading the new Arlo app?