Why am I not receiving Arlo notifications on my iOS device?

To ensure that you receive mobile notifications:

  • Make sure your Arlo app is up to date.
    Update the Arlo app to version 2.9 or newer to continue receiving push notifications.
  • Enable notifications for the Arlo app on your iOS device. 
    For more information about enabling push notifications, visit How do I enable and disable Arlo push notifications on my iOS device?.
  • Make sure you are logged in to the Arlo app on your iOS device.
    If you are logged out, you do not receive notifications on your device.
  • Enable push notifications in your camera's modes and rules. 
    For more information about setting up notifications, visit How do I set up notifications or alerts?.
  • Make sure that other applications on your device, such as Shutapp or Doze, are not suppressing push notifications.
  • Make sure your device is not in Do Not Disturb mode.

If you still have problems receiving iOS notifications, visit Arlo Support to speak with an expert.

 

For more information about email alerts, visit Why am I not getting Arlo email alerts?.