You must use the Arlo Android app or log in to your Arlo account on a computer to change or cancel your Arlo subscription plan. Arlo support experts and community moderators are not able to cancel your service, change your service, or provide a refund for the unused portion of your subscription.
Note: If you have a legacy Arlo Smart plan, you can’t make changes to your plan unless you switch to a new Arlo Smart plan.
When you change or cancel your plan:
To change your Arlo subscription plan:
To cancel your Arlo subscription plan: