Why won't my Arlo Chime connect to my Arlo Base station?

If you can’t connect your Arlo Chime to your Arlo base station, try these troubleshooting options:

  • Make sure your base station is connected to the Internet.
    For more information, visit How do I connect my Arlo base station to the Internet?.
  • You must use the Arlo app to add the chime to your Arlo account.
  • Make sure your Arlo Chime is in a working power outlet and ready to be set up. When your Arlo Chime’s LED is blinking white, it is ready to be set up.
  • Make sure your Arlo Chime is in range of your Arlo base station.