Place your Arlo camera so that it is about 10 feet high and has a clear view of the area where your packages are picked up and dropped off. If an object, such as a pole, is partially blocking the package, your Arlo camera might not detect it. Your Arlo camera can only detect a package when it is static. For example, if a mail carrier walks by your Arlo camera with a package, your Arlo camera won’t detect the package until it is placed on the ground.
You can use the position mode feature for help when placing your Arlo camera. Position mode allows you to make sure that your camera is positioned to monitor the precise area you want. Position mode is available only when the camera is not streaming, recording motion, or in a mode that includes motion detection.
For more information, visit How do I use position mode to aim my Arlo camera?.