How can I find the right support for my Arlo products without getting scammed?
If you need help or support, we recommend that you contact Arlo Technologies or the place where you purchased your Arlo product. You can use your Arlo app for easy access to help and support, or you can use a web browser to visit these websites:
Arlo support agents will never ask you for payments, credit card numbers, or bank information for support services. If you chose an optional paid subscription plan for your Arlo products, you can use your Arlo app to manage payments.
Beware of Support Scams
Multiple companies, many of which are scammers, post links and phone numbers on the web that can appear to be official Arlo support, but they are not. These scammers claim to offer software support services on behalf of Arlo and other companies to gain access to and exploit consumers' personal information and collect payment for ineffective support services.
Some third-party support services might be legitimate, but if you use them, you do so at your own risk.
Support scams can take many forms, including:
Please email firstname.lastname@example.org to directly report any scams.