What do my Arlo camera's battery level icons and notifications mean?

To view your battery level: 

1. Launch the Arlo app or log in to your Arlo account at my.arlo.com.
2. Tap or click the settings icon under the camera that you want to check.
   Your Arlo camera’s battery level displays.

Camera battery levels are accurate as long as the camera is close to room temperature (65-75°F, 18-24°C). Temperature variations can affect the accuracy of the displayed battery level.

The battery level is less accurate under the following conditions:

• The camera is outside of room temperature for a long period of time.
• You stream video from the camera frequently.
• The camera gets close to either end of its operating temperature range.
• The battery level is always the best-case estimate, so the actual battery level can only be lower than what is indicated.

You receive a low battery notification when batteries have 15% of their charge remaining.

The following table shows how much charge is left based on the battery icon shown in your Devices feed.

Note: If your camera or base station is offline, the battery icon is hidden.

If your battery-powered camera is plugged in, the following icons display instead:

If you see the charging disabled icon, check for the following conditions:

• The battery is too hot or too cold to charge safely.
  Batteries cannot charge safely in temperatures below 32°F (0°C) or above 113°F (45°C). Your camera can still function in temperatures slightly below freezing, but charging is disabled for safety reasons. Bring your camera to an area within the temperature range of 32°-113°F and allow it to reach a safe temperature before attempting to charge again.
  For more information about exact operating temperature ranges, visit the following knowledge base articles:
  • What are the features and specifications of the Arlo Wire-Free system?
  • What are the features and specifications of the Arlo Pro Wire-Free camera system?
• An incompatible charging cable is connected to your Arlo camera.
  You must use the power adapter and power adapter cable that came with your Arlo camera. For more information about your Arlo Pro power adapter and adapter cable, visit What is Quick Charge and why do my Arlo Pro Wire-Free cameras use it?