How do I factory reset my Arlo Chime or Chime 2?

Last updated: 08.01.2025

Resetting your Arlo Chime or Chime 2 returns it to default settings. After the reset you will need to remove the device from the Arlo Secure App and then follow the in-app setup process to use your Arlo Chime or Chime 2 again.

To reset your Arlo Chime or Chime 2:

  1. Plug your Arlo Chime into a wall outlet.
  2. Press and hold the Sync button on the side of your Arlo Chime for 10 seconds, and wait for the LED to start flashing.
    The LED flashes white when the reset process begins.
  3. Release the Sync button when the LED starts flashing.

To remove the Arlo Chime or Chime 2 from the Arlo Secure App and add it back to your Arlo system:

For the Arlo Secure App experience with Feed:

  1. Launch the Arlo Secure App.
  2. Tap Devices.
  3. Select your Arlo Chime.
  4. Tap the Arlo Chime name at the top of the Device Settings screen.
  5. Tap Remove Device at the bottom of the Device Info screen.
  6. To add the Arlo Chime back to your Arlo system, visit: How do I install my Arlo Chime or Chime 2?

For the Arlo Secure App experience with Library:

  1. Launch the Arlo Secure App.
  2. Tap Settings.
  3. Tap My Devices.
  4. Select your Arlo Chime.
  5. Tap Remove Device.