If you are accessing your Arlo account on a web browser, you might be prevented from downloading multiple videos at once from the video library. This is likely because Arlo is blocked by your browser’s pop-up settings. For instructions about downloading multiple videos from your Arlo video library, visit How do I download video clips in my Arlo account?.
Use the following link when enabling or disabling pop-ups from Arlo: https://my.arlo.com
Each browser has a different process to allow pop-ups: