The status of the live stream from your Arlo Ultra camera can be affected by WiFi or Internet connectivity issues. This does not affect the video recordings that are saved in your Arlo library. Because 4K streaming uses more network resources than lower resolution video, you might notice that the live stream turns completely green, purple or gray only when you’re using multiple 4K live streams at the same time.
For information about optimizing your network when using 4K streaming, visit How can I reduce connectivity issues when I live stream in 4K on multiple cameras?.
For the best experience when livestreaming, we recommend the following:
If you’re still experiencing connectivity issues in your WiFi network, try the following: