What do I do if my Arlo Charging Station won't charge my Arlo Go or Arlo Pro batteries?

If your Arlo Pro or Arlo Go battery is completely dead, your Arlo Charging Station might not be able to detect and charge the battery.

If you encounter this problem, you can charge your Arlo Pro or Arlo Go battery by plugging in the camera's power adapter while the battery is inserted in the camera, or you can use the following procedure.

To charge your dead Arlo Pro or Arlo Go battery using the Arlo Charging Station:

1. Unplug the USB power adapter from your charging station.
2. Wait two or three seconds and plug the USB power adapter back into the charging station.
3. Quickly insert the dead battery into the charging station.
   • If you begin charging the dead battery within two minutes after you plug in the charging station, the battery charges normally.
   • If you do not insert the dead battery within two minutes, you must repeat these steps.

For more information about Arlo Pro and Arlo Go batteries, visit the following knowledge base articles:

• Safety Rules for Arlo Pro and Arlo Go Rechargeable Batteries
• What batteries can I use with my Arlo Pro Wire-Free or Arlo Go camera?