Arlo Q Plus FAQ

Can my Arlo Q Plus camera record 24/7?
Yes. Continuous video recording, or CVR, is an optional feature available on Arlo Q Plus cameras.

What type of microSD card do I need for my Arlo Q Plus camera?
We support microSD cards, class 10 or higher, with up to 128 GB capacity, file format FAT32.

What is the maximum video resolution of my Arlo Q Plus camera?
Your Arlo Q Plus has a maximum video resolution of 1080p. The default video resolution is 720p. You can change this setting to a higher or lower resolution.

What wireless frequencies does my Arlo Q Plus camera use?
Your Arlo Q Plus camera uses the wireless frequencies of 2.4 GHz and 5 GHz.

How far can my Arlo Q or Arlo Q Plus camera be from my router?
Do not place your camera farther than 300 feet (91 meters) from your WiFi router. This length can vary depending on obstacles such as concrete or stucco walls, metallic barriers, or WiFi interference. For longer distances, consider connecting the camera with an Ethernet cable.

Can I use a phone USB cable or power adapter to operate my Arlo Q Plus camera?
No. We recommend that you use the USB cable and power adapter that comes with your Arlo Q Plus camera. Different USB cables and power adapters might not provide stable power to your camera.

Do I need batteries for my Arlo Q Plus camera?
No. Your Arlo Q Plus is a powered camera, which means that it must be plugged into either an electrical outlet or a power over Ethernet (PoE) switch and connected to your wireless router.

Can I use my Arlo Q Plus camera outdoors?
No. Arlo Q Plus cameras are not weatherproof and must be used indoors.