Before you begin, confirm that you heard a chime tone play out of your Arlo Essential Video Doorbell after scanning the QR code. If you did not hear a chime, visit My Arlo device won’t scan the QR code when I am connecting it to a router; what do I do?.
If your Arlo Essential Video Doorbell wasn’t discovered during the setup process, carefully watch the LED status after the chime tone was played.
If the LED ring on your Arlo Essential Video Doorbell blinks Amber then returns to solid White, the Arlo Essential Video Doorbell was unable to connect to your WiFi network:
If your Arlo Essential Video Doorbell continues to flash White after 5 minutes, the Arlo Essential Video Doorbell could not be discovered by the Arlo app:
If your doorbell is still offline, try resetting your Arlo Essential Video Doorbell and try again. For more information, visit How do I reset my Arlo Essential Video Doorbell?. You can also visit Arlo Support to speak with an expert.