Why is my Arlo Go camera not streaming?

To troubleshoot problems with your Arlo Go video stream

1. If you are trying to stream live from your Arlo Go camera on a mobile device, make sure that your mobile device has good WiFi or LTE signal strength.
2. If you are trying to stream live from your Arlo Go camera on a computer, your web browser or your Internet network might be causing the streaming problem. 
   Follow the instructions in steps 1 and 2 of this knowledge base article: Why can't I see Arlo video streams from a web browser?.
3. If your Arlo Go's LED lights amber and blinks rapidly, your Arlo Go is in an LTE coverage area but can't connect to the Arlo cloud. 
   Follow the troubleshooting steps in this knowledge base article: Arlo Go has LTE service but can't connect to the Arlo cloud; what do I do?.
4. If your Arlo Go's LED lights amber and blinks slowly, the camera is outside of the LTE coverage area. 
   Move your Arlo Go camera to an area with better LTE coverage.
   For more information about your Arlo Go's LED behavior, visit What do the different LED behaviors on my Arlo Go Wire-Free camera mean?.
5. Make sure that your Arlo Go camera has at least three bars of LTE signal strength. 
   Low signal strength can cause the camera to stream intermittently. To check your Arlo Go's LTE signal strength:
   • Launch the Arlo app or log in to your Arlo account at my.arlo.com.
   • Tap or click Settings and select your Arlo Go camera from the list of devices.
   • Scroll down to the GENERAL section.
   • If Band is HSPA or HSPA+ (3G), make sure that Network Mode is set to Auto. If Network Mode is set to Auto, consider moving your Arlo Go camera to a location with LTE coverage, which is faster than HSPA.
   • If Signal Strength is 0, 1, or 2 bars, consider moving your Arlo Go camera to a location with better signal strength. If your camera normally has at least three bars of signal strength, bad weather or heavy LTE network usage might be weakening your camera's LTE connection. Wait 30-60 minutes and check again to see if coverage improves. If coverage is consistently bad for two or more days, consider moving your Arlo Go camera to a location with better signal strength.
6. Make sure that your Arlo Go is at least 6.5 feet (2 meters) away from any Wi-Fi enabled devices, major electrical equipment, large metal or concrete objects, or other sources of signal interference.
7. Make sure that your Arlo Go's battery is not low. 
   A low battery can cause the camera to stream intermittently.
   To check your Arlo Go's battery level:
   • Launch the Arlo app or log in to your Arlo account at my.arlo.com.
   • Find your Arlo Go camera in your Devices feed.
   • Tap or click the gear icon.
   • If the battery icon is yellow or red, recharge your Arlo Go camera's battery or insert a fully charged battery.
     If the battery icon is black, the battery level is not causing your streaming problems.
8. If you still cannot see Arlo Go video streams from your mobile device or web browser after completing these troubleshooting steps, visit Arlo Support to speak to an expert.

For more information about optimizing LTE connectivity, visit How can I optimize LTE connectivity for my Arlo Go Wire-Free camera?.

For more information about Arlo Go battery icons, visit How do I interpret my Arlo camera's battery level icons and notifications?.