My Arlo Baby camera appears offline, but the LED is solid blue; what do I do?

Due to a hardware limitation, the blue and purple LEDs on your Arlo Baby might be difficult to distinguish.

If your Arlo Baby is connected to your WiFi network but is not connected to the Internet, the LED lights solid purple. If you see what looks like a solid blue LED but your Arlo Baby is showing as offline, the LED is actually purple, not blue. For more information about troubleshooting this problem, see My Arlo Baby is not connected to the Internet and the LED is solid purple; what do I do?.