Two-step verification helps protect your Arlo account by adding another step of authentication when you log in. Arlo will verify your identity any time you sign in with a new device. You can have up to five different trusted devices, phone numbers, or email addresses to verify your Arlo account login. All Arlo users must have two-step verification enabled to access their account. This is to protect your data and add an extra layer of security to your Arlo account. We recommend setting up two-step verification as soon as
Note: Before you set up two-step verification, make sure that you can log in to the email address associated with your Arlo account. Your account email is always used as a backup option to log in to your account.
To sign in with two-step verification, you must first correctly enter your email address and password. After correctly entering your email address and password, you must verify your identity with a security code (delivered by SMS text message or email) or confirmation from an already trusted device. Requiring two pieces of information helps to prevent any unwanted log in, even if someone has your Arlo account password.
Before you first set up two-step verification, make sure you can log in to the email that you’re using for your Arlo account. Email is your backup two-step verification option.
To enable two-step verification from your mobile device:
To enable two-step verification from your desktop:
Note: Push notification verification cannot be enabled on my.arlo.com. You must use the Arlo app to enable push notification verification.
For more information, visit How do I edit two-step verification settings?.