How do I set up Arlo Q on iOS?

To set up Arlo Q on an iOS device

  1. Launch the Arlo app from your iOS device or from a computer, visit my.arlo.com.
  2. Click or tap New System Setup.
  3. Click or tap Arlo Q.
  4. Plug in your Arlo Q camera.
  5. When the LED starts blinking amber, click or tap Continue.
  6. Ensure that your router name (network SSID) displays in the Connect Network step.

Note: If the SSID does not display automatically, the router might not be broadcasting its SSID (network name). For more information about connecting to a hidden network, see How do I connect my Arlo Q to a hidden Wi-Fi network?.

  1. Enter the password for your router and click or tap Submit.
  2. Press and release the Sync button located on the bottom-right side of the camera.
  3. Click or tap Continue.
    A page or screen telling you how to scan the QR code with the Arlo Q camera displays.
  4. Place the QR code that displays on the screen of your iOS device approximately 6 to 8 inches from the Arlo Q camera.
    When the camera reads the code, it makes a chime sound.
  5. Click or tap Yes to confirm that the camera made a chime sound.
  6. If you do not hear a chime, click or tap No. You are directed back to the Step 6.
  7. After you click or tap Yes, the camera attempts to connect to your Wi-Fi network.
    Once the Wi-Fi network detects the camera, the camera's serial number and time zone in which you are setting up the camera display.
  8. Click or tap Continue.
  9. To set up an account, enter your email address, password, name, and security question.
    Your email address is your Arlo username. The phone number is optional.
  10. Accept the Terms of Service and Privacy Policy, then click or tap Continue
    Setup is complete.
  11. Click or tap Skip to Cameras to view your new camera. Click or tap Learn More to change your subscription plan. 

For more information about setting up your camera, watch the YouTube video How To Install Arlo Q Smart Home Security Cameras.

For more information about getting started with Arlo, see the following knowledge base articles: