Why can't I turn off the Detects Audio setting?

If you turned on audio alerts (Smoke/CO Alarm or All Other Audio) in Arlo Smart Notifications, you can’t turn off the Detects Audio setting when creating a mode for your Arlo device.

The Detects Audio setting must be on when any audio alerts are turned on to ensure that your Arlo camera wakes up when there is a sound, such as an active alarm.

 To turn off the Detects Audio setting:

  1. Launch the Arlo app or log in to your Arlo account at my.arlo.com.
  2. Tap or click Settings > Smart Notifications.
  3. Select the device for which you want to turn off Detects Audio.
  4. In the Audio Alerts section, deselect Smoke/CO Alarm and All Other Audio settings.
  5. Return to Settings.
  6. Tap or click Smart Notifications, and deselect Detects Audio.

 

For more information, visit Why can’t I turn off Push Notifications?.