How can I receive text notifications from my Arlo system instead of email notifications?

To receive text message notifications instead of email notifications, you must convert a phone number into an email address. This is useful if you use a feature phone (as opposed to a smartphone) because feature phones are usually capable of sending and receiving text messages.

Before you convert a phone number into an email address, you need the email-to-text message format for your mobile phone service provider.

Refer to the following list of email-to-text message formats by provider:

  • Alltel. cellnumber@message.alltel.com
  • AT&T. cellnumber@txt.att.net
  • Cingular. cellnumber@cingularme.com
  • Metro PCS. cellnumber@MyMetroPcs.com
  • Nextel. cellnumber@messaging.nextel.com
  • Powertel. cellnumber@ptel.net
  • Sprint. cellnumber@messaging.sprintpcs.com
  • SunCom. cellnumber@tms.suncom.com
  • T-Mobile. cellnumber@tmomail.net
  • US Cellular. cellnumber@email.uscc.net
  • Verizon. cellnumber@vtext.com
  • Virgin Mobile. cellnumber@vmobl.com

Check with your mobile phone service provider to confirm the format.

To receive text message notifications from your Arlo camera:

  1. Launch the Arlo app or log in to your Arlo account at my.arlo.com.
  2. Tap or click Mode.
  3. Select a device.
  4. Tap or click the pencil icon next to the Mode you wish to have text messages sent from.
  5. Tap or click the pencil icon next to the rule that you want to edit.
  6. Select the Email Alerts check box.
  7. Tap or click the pencil icon next to the Email Alerts check box.
  8. Tap or click Edit in the upper-right corner.
  9. Enter the email-to-text message format for your mobile phone service provider and click the + icon to add the entry.
  10. Click Save to save the text message number.
    Note: To receive text message notifications from other Arlo Wire-Free or Arlo Q cameras, repeat steps 2 through 5. The text message number appears in the list of Email alert addresses.