How can I reduce video streaming lag or delays when viewing my Arlo Baby camera?

Your Arlo Baby camera has two different viewing modes depending on what WiFi network and viewing device you are using to stream video from Arlo Baby:

  • When you are viewing Arlo Baby video on an iOS or Android device that is on the same WiFi network as Arlo Baby, the video stream is sent to your viewing device right away, so you can view video from your camera with only a small delay. This is called local streaming.
  • When you are viewing Arlo Baby video on any computer or on a mobile device that is not on the same WiFi network as Arlo Baby, the video stream is sent to the Arlo cloud first and then to your viewing device, which can cause delays because of latency. For example, if your mobile device is on the LTE network instead of on your WiFi network, you experience delays when streaming Arlo Baby video on your device.

To reduce delays when streaming video from your Arlo Baby camera at home, make sure that you are viewing Arlo Baby video on a mobile device that is connected to the same WiFi network as your Arlo Baby camera.

Note: Some routers have a secure network and guest network. Make sure that your mobile device and your Arlo Baby camera are connected to the secure network. For security reasons, you cannot use local streaming while connected to a guest network.

You can still use local streaming while your mobile device is connected to a different WiFi band from Arlo Baby—for example, if Arlo Baby is connected to a 2.4GHz network and your mobile device is connected to a 5 GHz network. As long as they are connected to the same WiFi router or access point, local streaming works.

To see what WiFi network Arlo Baby is connected to:

  1. Launch the Arlo app or log in to your Arlo account at my.arlo.com.
    The Devices page displays.
  2. Tap or click Settings > My Devices.
    A list of cameras displays.
  3. Tap or click your Arlo Baby camera to select it.
  4. Tap or click Device Settings.
  5. Under WiFi Network, note the name of the currently connected WiFi network.

For more information about connecting Arlo Baby to a different WiFi network, visit How can I connect my Arlo Baby camera to a different WiFi network?.