How do I get full access to the Support Center in the Arlo app?

Easily get assistance for your Arlo products through the Arlo Support Center. Chat, call, submit a support request, see your product details, and view related knowledge base articles, all within the Arlo app.


Support Center contact options are based on your device’s original activation date, or whether you have an active Arlo Smart trial or subscription to Arlo Smart. For more information, visit the Support Center FAQ or What is the Support Center and how do I use it?. You always have access to the Arlo Support site, where you can search support issues and answers. You can also use the Arlo Community, where you can seek advice or solutions from community users.