Why isn’t my existing chime ringing when someone presses the button on my Arlo Audio Doorbell?

If your existing chime isn’t ringing when someone presses your Arlo Audio Doorbell, follow these troubleshooting options:

  • Make sure the LED ring on the front of your Arlo Audio Doorbell is flashing white to confirm that it’s powered by the batteries you inserted during set up.
  • Make sure that silent mode is disabled.
  • If your existing chime is digital (produces a synthesized melody), make sure that you set the chime switch inside your Arlo Audio Doorbell to position 1 or 3.
  • If you set the switch to position 1 or 3, and the melody is cutting off, change the switch  position. For example, if you were using position 1 and the melody was cutting off, try using position 3.
  • If your existing chime is mechanical (makes a ding dong sound), then make sure you set the chime switch inside your Arlo Audio Doorbell to position 2.
    For more information, visit How do I set up my Arlo Audio doorbell to trigger my existing chime?