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The LED on my Arlo Essential Video Doorbell Wired is off; what do I do?

This article applies to:

If the LED on your Arlo Essential Video Doorbell Wired is off for more than a minute, your doorbell is not receiving power.

For more information about the LED behaviors on your doorbell, visit What do the LED behaviors on my Arlo Essential Video Doorbell Wired?.

To troubleshoot your Arlo Essential Video Doorbell Wired when the LED is off:

  • Make sure that power is available to your home.
  • Make sure that the power breaker for your home and doorbell are on.
  • Make sure that the Arlo Power Kit is correctly wired to your doorbell chime.
  • Make sure that your doorbell is wired correctly.
  • Make sure that the voltage of your doorbell transformer is between 16-24V AC.

If you have checked all these troubleshooting options, and the doorbell LED is still off, consult an electrician to confirm whether your home is compatible with Arlo Essential Video Doorbell Wired.