What are Arlo Smart Notifications and how do I set them up? - Arlo Secure 4.0

This article applies to:

This article is for the Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: What are Arlo's advanced motion alerts, and how do I set them up?

Using advanced AI, Arlo security cameras alert you when important motion is detected and filter out everyday movement, such as tree branches. This feature ensures that you can see and react to important motion happening on your camera.

Note: Arlo Smart Notifications are available with a subscription plan. For more information, visit: What are the available Arlo subscription plans and how much cloud recording is available?

Motion Detection Options

You can activate any combination of the following features in the Arlo Secure App to determine what kind of motion alerts you want to receive:

  • Person Detection. With the Arlo Person Detection feature, you receive real-time alerts when people approach your home. The person detection feature also allows you to search your recordings for videos containing people. For more information, visit: What is Arlo's Person Detection feature? - Arlo Secure 4.0
  • Package Detection. The Package Detection feature allows you to receive rich notifications when your Arlo camera sees a package being picked up or dropped off. With Package Detection turned on in the Arlo Secure App, your camera detects packages as small as a shoe box. For more information, visit: What is the Arlo Package Detection feature? - Arlo Secure 4.0
  • Animal and Vehicle Detection. The Vehicle Detection feature detects cars, trucks, buses, motorbikes, and bicycles, and allows you to receive rich notifications when your Arlo camera detects a vehicle. The animal detection feature allows you to receive rich notifications when your Arlo camera detects an animal. It detects any animal larger than a small rodent. For more information, visit: Arlo Animal, Vehicle, and Person Detection - Arlo Secure 4.0
  • Smoke/CO Alarm Detection. The Smoke/CO Alarm Detection feature notifies you in the Arlo Secure App when an Arlo camera hears a smoke and/or carbon monoxide (CO) detector alarm. Your Arlo camera records until activity stops or for a fixed length of time. For more information, visit: What is the Arlo Smoke and CO Alarm Detection feature and how do I set it up?

 

To set up Smart Notifications for your Arlo camera:

When motion detection is enabled for your Arlo camera, you can choose what type of motion you want to be notified about.

Note: Smart Notifications are set up separately for each camera.

  1. Launch the Arlo Secure App.
  2. Tap  
  3. Select a Location under LOCATIONS AND PLANS.
  4. Tap Smart Notifications.
  5. Select an active camera.
  6. Tap the switches under MOTION ALERTS to toggle People, Vehicles, Animal, and All Other Motion on or off.
  7. Tap the switches under AUDIO ALERTS to toggle Smoke/CO Alarm and All Other Audio on or off.
    For more information, visit: What is the Arlo Smoke and CO Alarm Detection feature and how do I set it up?
  8. Tap the switch under ALERT OPTIONS to toggle Animated Preview on or off.
    With Animated Preview enabled, rich notifications will display an animated preview of the event.

To set up Package Detection for your Arlo camera:

  1. Launch the Arlo Secure App.
  2. Tap  
  3. Select a Location under LOCATIONS AND PLANS.
  4. Tap Package Detection.
  5. Move the camera from Inactive Cameras to Active Cameras:
    Note: Only one camera can be active at a time.
  • Move the camera by tapping the three bars to the right of the camera and hold while dragging it up and dropping it into the Active Cameras list.
  • This will move the camera up and enable Package Detection for the device.

View Arlo Motion Alerts

When important motion is triggered on your camera, you will first receive a push notification with a thumbnail image from the video. Once the video has completed recording, a second push notification is sent to replace the first, providing a thumbnail video preview.

Note: If the first push notification is closed before the recording has completed, a second push notification will still be received when the recording is complete with the thumbnail video.

To view the video and control your Arlo system from a rich notification:

  1. Press and hold the notification from your device’s lock screen.
    An image of a Person Detected interactive notification from the Arlo app, showing the Emergency Response call to action.
  2. Tap the notification again to open the Arlo Secure App or tap Activate Siren, Call Friend, or Emergency Response. 
    Note: Emergency Response is available for Arlo Secure Plus subscribers in the US only.