How do I add friends on my Arlo Secure App? - Arlo Secure 4.0

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This article is for the Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: How do I add friends on my Arlo Secure App?

Friends are additional users on your Arlo account. Friends are granted limited access to your Arlo account. You can select which Arlo devices your friends can see. You can also give your friends access rights for additional privileges.

To add a friend to your Arlo account:

  1. Launch the Arlo Secure App or log in to my.arlo.com.
  2. Tap  in the Arlo Secure App or click Settings on my.arlo.com.
  3. Tap or click People.
  4. Tap or click  to add a person.
  5. Enter the First Name, Last Name, and Email address of the person that you would like to add.
  6. Select the devices that you want your friend to be able to access.
  7. Tap or click the Allow Access Rights switch to grant the user additional privileges.
    For more information, visit: What privileges do my friends have when I grant them access rights in my Arlo account? - Arlo Secure 4.0
  8. Tap or click Send Invite.
    An email message is sent inviting your friend to create an Arlo account. Your friend's name is displayed under People with a Pending status until they accept the invitation.

Note: Friends are not able to see the devices until the invitation is accepted.

For your friend to accept the invitation they must:

  1. Open the email invitation.
  2. Click Create Account in the body of the email to launch the my.arlo.com website.
  3. On the website, click Create Account if they are a new Arlo user or click Sign In and use their existing email address and password if they have an existing Arlo account.

For your friend to view shared devices:

  1. Launch the Arlo Secure App.
  2. Tap Devices.
  3. If the Arlo devices are not listed, your friend may need to switch the Location.
    For more information, visit: How do I switch my Location in the Arlo Secure App?

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