How to set up an Arlo Q or Arlo Q Plus Camera?

Last updated: 09.04.2025

To set up an Arlo Q or Arlo Q Plus Camera:

Note: Make sure the camera is within 3 to 6 feet of your Wi-Fi router during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.

  1. Launch the Arlo Secure App.
  2. Tap Devices.
    Note: Make sure the correct Location where you want to add the camera is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?
  3. Tap +
  4. Tap Cameras.
  5. Tap Others.
  6. Tap Q & Q Plus.
  7. Tap Wi-Fi, Ethernet (Q Plus Only), or PoE (Q Plus Only).
    Note: The Ethernet and PoE options are for Arlo Q Plus only.
  8. For Wi-Fi connections, power your camera by plugging it into a wall outlet.
  9. When the LED turns solid amber, tap Continue.
  10. Enter your Wi-Fi credentials, to include Network Name (SSID) and Password.
  11. Tap Continue.
  12. Hold the Sync button on your camera for about two seconds, and then release.
    The Blue LED will start blinking to confirm it is ready.
  13. Tap Continue.
  14. Hold the QR code about eight inches in front of your camera.
    If you did not hear a chime, visit: My Arlo camera will not scan the QR code during setup
  15. Tap Continue.
    If Arlo does not discover your device, visit: What to do when Arlo is unable to discover your device during an install or setup directly to a Wi-Fi router
  16. After Arlo discovers your device, select an Arlo Camera to claim from the Available Devices list.
    Note: Verify the Serial Number displayed in the list matches the Serial Number on the bottom of your camera.
  17. Type a name for your Arlo camera.
  18. Tap Continue.
  19. Tap Finish.