How to set up an Arlo Q or Arlo Q Plus Camera?
Last updated: 09.04.2025
To set up an Arlo Q or Arlo Q Plus Camera:
Note: Make sure the camera is within 3 to 6 feet of your Wi-Fi router during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
- Launch the Arlo Secure App.
- Tap Devices.
Note: Make sure the correct Location where you want to add the camera is selected. For more information, visit: How do I switch my Location in the Arlo Secure App? - Tap +
- Tap Cameras.
- Tap Others.
- Tap Q & Q Plus.
- Tap Wi-Fi, Ethernet (Q Plus Only), or PoE (Q Plus Only).
Note: The Ethernet and PoE options are for Arlo Q Plus only. - For Wi-Fi connections, power your camera by plugging it into a wall outlet.
- When the LED turns solid amber, tap Continue.
- Enter your Wi-Fi credentials, to include Network Name (SSID) and Password.
- Tap Continue.
- Hold the Sync button on your camera for about two seconds, and then release.
The Blue LED will start blinking to confirm it is ready. - Tap Continue.
- Hold the QR code about eight inches in front of your camera.
If you did not hear a chime, visit: My Arlo camera will not scan the QR code during setup - Tap Continue.
If Arlo does not discover your device, visit: What to do when Arlo is unable to discover your device during an install or setup directly to a Wi-Fi router - After Arlo discovers your device, select an Arlo Camera to claim from the Available Devices list.
Note: Verify the Serial Number displayed in the list matches the Serial Number on the bottom of your camera. - Type a name for your Arlo camera.
- Tap Continue.
- Tap Finish.