To create an Arlo account using the Arlo Secure App:
- Download the Arlo Secure App to your mobile device from the App Store for iOS devices or Google Play for Android devices.

- Launch the Arlo Secure App.
- Tap Create Account.
- Enter the following information:
- First Name
- Last Name
- Email Address
- Confirm Email Address
- Password
- Confirm Password
- Tap I understand and agree to the Terms of Service.
- Tap Continue.
- You will receive an email verification link. Click Verify Email to confirm your email address.
Note: If you did not receive an email from Arlo, please check your spam or junk folder, or click Resend Email. - Once verification link is clicked and email address is verified, secure your account by selecting Push Notifications or SMS Text Message in the Arlo Secure App.
- Tap Secure My Account.
- Tap Trust to add your device as a Trusted Device to keep your account secure.
Note: If this is not your personal device, tap Don’t Trust and log into your personal device to configure two-step verification or select SMS Text Message on the previous screen. - Name the trusted device and tap Continue.
To create an Arlo account on my.arlo.com:
- Open a web browser and navigate to my.arlo.com.
- Click Create Account.
- Enter the following information:
- First Name
- Last Name
- Email Address
- Confirm Email Address
- Password
- Confirm Password
- Click I understand and agree to the Terms of Service.
- Click Continue.
- You will receive an email verification link. Click Verify Email to confirm your email address.
Note: If you did not receive an email from Arlo, check your spam or junk folder, or click Resend Email. - Once verification link is clicked and email address is verified, secure your account by selecting Push Notifications or SMS Text Message in the Arlo Secure App.
- Click Secure My Account.
- Click Trust to add your device as a Trusted Device to keep your account secure.
Note: If this is not your personal device, click Don’t Trust and log into your personal device to configure two-step verification or select SMS Text Message on the previous screen. - Name trusted device and tap Continue.
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