Arlo Essential Video Doorbell Wired FAQ

  1. What are the benefits of an Arlo Essential Video Doorbell Wired?
    The Arlo Essential Video Doorbell Wired is designed to capture the blind spots that other video doorbells miss. The 1:1 aspect ratio means that you can see a package on the ground and a visitor from head to toe. The doorbell also offers features such as high-definition video quality, a 180-degree viewing angle, and full-duplex two-way audio.
  2. What are the minimum requirements to use an Arlo Essential Video Doorbell Wired?
    To install an Arlo Essential Video Doorbell Wired, you must have an existing wired doorbell and chime with electrical wiring to a chime box. The voltage of the doorbell transformer must be between 16-24V AC. Your Internet connectivity and mobile device must also meet the minimum requirements to use an Arlo system. For more information, visit What are the minimum requirements for installing and using my Arlo system?.
  3. Does the Arlo Essential Video Doorbell Wired operate on battery power?
    No. The doorbell connects to existing electrical doorbell wiring with voltage between 16-24V AC.
  4. Does the Arlo Essential Video Doorbell Wired require a SmartHub or base station?
    No, an Arlo SmartHub or base station is optional to use the Arlo Essential Video Doorbell Wired. You can use an existing WiFi router to connect the Arlo Essential Video Doorbell Wired directly to 2.4GHz WiFi. If you want to connect your Arlo Essential Video Doorbell Wired to a SmartHub or base station, you can connect it to a VMB5000, VM4540, VMB4500, VMB4000 SmartHub or base station.
  5. How easy is it to install the Arlo Essential Video Doorbell Wired?
    To install your Arlo Essential Video Doorbell Wired, simply download the Arlo app and follow the setup instructions for Arlo Essential Video Doorbell Wired. Installation requires connecting the Arlo Power Kit and doorbell to existing wiring.
  6. Can I install the Arlo Essential Video Doorbell Wired if I don’t have an existing wired doorbell?
    The Arlo Essential Video Doorbell Wired requires a connection to a wired mechanical or digital chime to enable continuous power, reduce latency, and capture and transmit videos in real time.
  7. What comes with the Arlo Essential Video Doorbell Wired?
    When you purchase an Arlo Essential Video Doorbell Wired, you receive the doorbell, a mounting plate, a power kit, a release pin, an angled mounting plate, wall screws and anchors, and optional wire extension, wire fasteners, and extra screws.
  8. Do I need to purchase other Arlo devices to use the Arlo Essential Video Doorbell Wired?
    No. The Arlo Essential Video Doorbell Wired can operate as a standalone product.
  9. Do I need the Arlo app to use the Arlo Essential Video Doorbell Wired?
    Yes. You must use the Arlo app to adjust settings, arm or disarm, and access cloud recordings on your Arlo Essential Video Doorbell Wired.
  10. Is there a reset button on the Arlo Essential Video Doorbell Wired?
    Yes. There is a pin-hole button on the back of the doorbell. For more information, visit How do I reset my Arlo Essential Video Doorbell Wired?.
  11. Does the Arlo Essential Video Doorbell Wired offer different mounting options?
    Yes. The Arlo Essential Video Doorbell Wired includes a flat mounting plate and an angled mounting wedge for flexible and precise mounting.
  12. Is there a locking mechanism for the Arlo Essential Video Doorbell Wired?
    Yes. The Arlo Essential Video Doorbell Wired securely locks into the provided mounting plate. There is a release pin included with each Arlo Essential Video Doorbell Wired that customers can use to remove the doorbell.
  13. What video resolution does the Arlo Essential Video Doorbell Wired output?
    The Arlo Essential Video Doorbell Wired records and outputs video in 1536x1536 HD resolution.
  14. How wide is the viewing angle on the Arlo Essential Video Doorbell Wired?
    The lens has a 180-degree diagonal field of view. This enables you to see a package on the ground or a person from head to toe.
  15. Does the Arlo Essential Video Doorbell Wired have a zoom-on capability?
    Yes. The Arlo Essential Video Doorbell Wired supports 12x manual zoom in.
  16. Does the Arlo Essential Video Doorbell Wired have full-duplex audio?
    Yes. With full-duplex audio, you can talk and listen at the same time, enabling you to have a full conversation with the person at your door.
  17. Is leaving a message on the Arlo Essential Video Doorbell Wired the same as the Arlo Audio Doorbell?
    Yes. If no action has been taken 20 seconds after a doorbell press, the visitor is prompted to leave a voicemail. This also happens when you decline a doorbell call. You must have an Arlo Smart plan for users to access voicemail prompts.
  18. Does the Arlo Essential Video Doorbell Wired have an integrated siren?
    Yes. The built-in siren can be activated to deter intruders.
  19. Is the Arlo Essential Video Doorbell Wired compatible with my existing Arlo system?
    Yes. When your Arlo Essential Video Doorbell Wired is connected to an Arlo SmartHub or base station, you can use the doorbell to trigger an Arlo Chime or other cameras. For help adding your Arlo Video Doorbell to a SmartHub, visit How do I connect my Arlo Essential Video Doorbell Wired to an Arlo SmartHub or base station?.
  20. Can the Arlo Essential Video Doorbell Wired pair with other Arlo cameras?
    The Arlo Essential Video Doorbell Wired has its own integrated camera. Additionally, you can set up cross triggering the same way as you would with Arlo wire-free cameras, so that other cameras will record when the Arlo Essential Video Doorbell Wired detects motion.
  21. Can I connect my Arlo Essential Video Doorbell Wired to a SmartHub or base station?
    You can connect your Arlo Essential Video Doorbell Wired to a VMB5000, VMB4540, VMB4500, or VMB4000 SmartHub or base station. For more information, visit How do I connect my Arlo Essential Video Doorbell to an Arlo SmartHub or base station?.