To charge your Arlo camera, use the included USB cable. Alternatively, you can use the Arlo Dual Charging Station (sold separately), which can recharge two batteries simultaneously. Battery charging may take a few hours or more, depending on the quality of charger used, and size of the battery. Charge the battery until full. Look for the solid blue light to indicate full charge, or verify in the Arlo Secure App.

Prior to using rechargeable batteries for your Arlo device, review our safety rules for proper use and storage. Visit our support site today.

Learn about the Arlo Go 2 Security Camera with both WiFi and wireless LTE connectivity.

If you install your Go 2 camera outdoors and need help locating it, set up Arlo Go 2’s GPS tracking feature

The maximum video resolution of Arlo cameras is 4K. You can use Arlo cameras to record between 720p and 4K video resolution.

Silent mode allows you to temporarily disable incoming calls, Arlo Chime melodies, and/or traditional chime rings on your Arlo Essential Video Doorbell or Arlo Audio Doorbell. To enable silent mode: Launch the Arlo app or log in to your Arlo account at my.arlo.com. Tap or click Settings > My Devices. Select your Arlo Video Doorbell or Audio Doorbell. Alternatively, tap or click the Settings icon for your Arlo Video Doorbell in the Devices screen. Tap or click Silent Mode. Move the Silent Mode s

Most Arlo cameras record audio with video depending on your specific device. Find out more about your Arlo system on our support site today.

This product tour shows images of the Arlo Essential Spotlight Camera (VMC2030), but it can be applied to the Arlo Essential XL Spotlight Camera (VMC2032) and Arlo Essential Camera (VMC2020). For more information, visit What is the difference between the three Arlo Essential wire-free cameras?. Spotlight: Activate the integrated spotlight manually, or set it to trigger when motion is detected. For more information, visit How does the spotlight on my Arlo camera work?. Note: The Arlo Essential C

Learn about the types of batteries your Arlo is compatible with. Visit our support site for the detailed information you need to know about your camera today.

Is it easy to add an Arlo Q camera to my Arlo Wire-Free camera system? Yes. Just log in to your Arlo account, tap the + icon or click Add Device, and follow the instructions. How is the Arlo Q picture and audio quality? Arlo Q delivers video in 1080p HD. It also comes with two-way audio so that you can both listen and talk back and forth. How are Arlo Q cameras different from Arlo Wire-Free cameras? Arlo Wire-Free cameras are weatherproof and battery powered. You can use Arlo Wire-Free cameras b

The Arlo Ultra 2 camera has all the same features as the original Arlo Ultra camera and more. For a full list of Arlo Ultra features, visit What is new in the Arlo Ultra camera?. Additional Arlo Ultra 2 features: Increased WiFi connectivity range. With expanded range, you can place your Arlo Ultra 2 camera further from an Arlo SmartHub or base station than an Arlo Ultra camera. For positioning guidelines, visit How do I position my Arlo wire-free camera?. Dual-band WiFi. Your Arlo Ultra 2 came

Follow these instructions to manually test whether your smoke or carbon monoxide (CO) detector is compatible with Arlo Alarm Detection and whether your Arlo camera is within range to detect your smoke/CO detector. Before testing, make sure of the following: Alarm Detection is available on your Arlo camera. For more information, visit Is Alarm Detection available on all Arlo cameras?. Your Arlo camera is in an armed mode. For more information, visit What are modes and rules and how does Arlo use

What is the difference between Arlo Ultra 2 and Arlo Ultra? Arlo Ultra 2 has all the same features as the original Arlo Ultra and more. These features include increased connectivity range, dual-band WiFi, and a 4K Arlo Smart trial. For more information, visit What is the difference between the Arlo Ultra 2 and Arlo Ultra cameras?. Can I place my Arlo Ultra 2 camera further away from my SmartHub or base station than my Arlo Ultra camera? Yes. Arlo Ultra 2 has better range than Arlo Ultra, so it

Your Arlo camera’s high dynamic range is auto enabled and allows you to see more details in a wide range of light conditions.

On the Arlo Go 2, the sync button is located on the camera. To access the sync button when the camera is in its housing, you must press the release button, and slide the camera partially out of the housing.

The Total Security Mount locks your camera into place to help prevent tampering and theft. The locking mechanism requires a key to remove your camera and mount, so you can install your camera without worry. To install your Total Security Mount: Place the back plate against the wall, with the arrow pointing up, and secure it with screws. Note: If you are mounting your Total Security Mount on drywall, we recommend using the included wall anchors. Insert your camera with its battery into the Tot

You can find your device's serial number in two places: In the Arlo app On the device label We recommend that you look in the Arlo app for the serial number of your device. If you can't find it in the Arlo app, or if the device is offline, then check the device label. However, the location of the device label varies. To view the serial number and firmware version in the Arlo app: Launch the Arlo app or log in to your Arlo account at my.arlo.com. Tap or click Settings > My Devices. Select an Arlo

Does Arlo Pro 4 output 2K resolution? Yes. Arlo Pro 4 outputs 2560x1440 resolution at 16x9 aspect ratio. Do I need an Arlo SmartHub or base station to use Arlo Pro 4? No. An Arlo SmartHub or base station is optional. You can connect Arlo Pro 4 directly to your WiFi router. What are the benefits of connecting my Arlo Pro 4 to a SmartHub or base station? The Arlo SmartHub or base station helps to protect your footage by adding a secure, personal network to your router. The SmartHub or base stat

The wire-free Arlo Essential Video Doorbell offers several chime options. To hear a ring when someone presses your doorbell, you can connect the doorbell to your home’s traditional chime, a smart home voice assistant system, your mobile device (for SIP video call), and an Arlo Chime with a compatible Arlo SmartHub or base station. Wire-free chime solutions You can take advantage of a variety of wire-free options to hear a ring and receive notifications when someone presses your Arlo doorbell. Sm

The life of your Arlo battery depends on the device you own. Learn more about your camera's battery life, safety and much more on our support site today.

Difference between Arlo Q Plus PoE and Ethernet

Yes, Arlo cameras display an array of red dots around their lenses when their infrared LEDs are on. The red glow indicates that the infrared LEDs are active. These LEDs aid the night vision capability of the Arlo cameras. Arlo Baby’s infrared LEDs are much dimmer than the night vision LEDs on other Arlo cameras. Bright infrared LEDs can distract babies and keep them from sleeping, so Arlo Baby’s infrared LEDs are almost invisible, but still provide excellent low-light performance. You can tur

Arlo wire-free cameras use rechargeable batteries and can go wherever you need them. The original Arlo Wire-Free camera (VMC3030) uses non-rechargeable for more information, visit Safety Rules for Arlo Non-Rechargeable Batteries. All batteries can explode, catch fire, and cause burns if disassembled, punctured, cut, crushed, short-circuited, incinerated, or exposed to water, fire or high temperatures, so you need to handle them with care. To use Arlo rechargeable batteries safely: ALWAYS store s

Arlo Ultra allows you to stream 4K high resolution live video in a few different ways. Let us help you experience cutting-edge image quality today.

To view live 2K video from your Arlo Pro 3, Pro 4, Pro 5, Pro Security Camera 2K (6th Gen) or Pro 3 Floodlight Camera: Use the Arlo Secure App. Local 2K Live Streaming is only available on the Arlo Secure App. The feature is not compatible with the Arlo Web Portal. Your camera needs to be paired to a compatible Arlo SmartHub or Base Station. Cameras connected directly to Wi-Fi live stream at 1080p. Recordings for Wi-Fi connected cameras saved to the Arlo cloud or local storage will record in 2K. For more information, visit: What are the benefits of using an Arlo SmartHub or Base Station? Your mobile device needs to be connected to the same local network as your Arlo SmartHub or Base Station. Local 2K Live Streaming is only available when your mobile device is connected to the local home network. Your camera must have Local 2K Live Streaming enabled. Up to two cameras can stream 2K live video simultaneously.

Does Arlo Pro 3 output 2K resolution? Yes. Arlo Pro 3 outputs 2560x1440 resolution at 16x9 aspect ratio. What does color night vision mean? Typical night-time video footage from security cameras is displayed in black and white. Arlo Pro 3 can output images in color, even at night. What is High Dynamic Range (HDR)? HDR solves the problem with over- or under-exposed images of scenes with both bright and dark areas in the same picture. Arlo Pro 3 automatically determines when to use HDR. How wid

The Arlo Foresight feature lets you see what triggered a motion event before it happened. Your Arlo camera or wired video doorbell captures video prior to every motion-triggered video recording, so you never miss a moment. This feature has been automatically added to your saved videos in the Arlo cloud. For the Foresight feature to work with your Arlo camera: You must have a compatible Arlo camera that is plugged directly into a power source. The Foresight feature is currently available for Arlo

Qualcomm Quick Charge is a technology that lets rechargeable battery-operated electronic devices charge at a higher voltage to achieve faster charging speeds than traditional USB charging allows. Arlo Pro Wire-Free cameras and Arlo Go cameras use Quick Charge technology to help you refill your batteries faster and reduce your camera downtime. Note: Quick Charge technology only works if you use a compatible Quick Charge power adapter and power adapter cable. A regular 5V Micro USB cable does not

You can use an optional micro-SD card (sold separately) to store Arlo recordings locally.

Determine the state of your Arlo Wire-Free cameras by reading the LED behavior on the front of your camera. Learn more on our support website today.

Find all the integrated parts on your Arlo Pro 3 camera, including the microphone, speaker, battery release button, sync button, and more.

There are three Arlo Essential wire-free cameras: the Essential XL Spotlight Camera (VMC2032), Essential Spotlight Camera (VMC2030), and Essential Camera (VMC2020). Continue reading this article for details about each camera. Arlo Essential XL Spotlight Camera (VMC2032). Take advantage of extra battery length, along with all the same features as the VMC2030 Essential Spotlight Camera. Maximum video resolution: 1080p Full HD Integrated spotlight: Yes Night vision: Yes; color night vision or IR ni

The Arlo Essential Video Doorbell Wired has the following integrated features: Microphone: Use the microphone and speaker for a full-duplex two-way conversation. Lens with 180-Degree Field of View: Never miss a detail with the camera that can see a person from head to toe or a package on the ground. For more information, visit How do I adjust the field of view on my Arlo camera?. Light Sensor: The light sensor makes sure that your Arlo camera’s image is properly adjusted according to the setting

The Arlo Essential wire-free camera is compatible with select Arlo SmartHubs and base stations, mounts, and charging cables. Chargers and mounts You can connect your Arlo Essential wire-free camera to the following chargers and mounts: Micro USB type-A charging cable. The charging cable that came in the package with your Arlo Essential wire-free camera is meant for indoor charging only. If you want to charge your camera outdoors, while your camera operates, you must use the VMA3600 solar panel c

Speak to people or pets through your camera from your computer or mobile device in real time by using Arlo's 2-way audio feature. Learn more today.

What batteries should I use? We recommend that you use one of the following types of batteries: The batteries supplied by Arlo with your Arlo Wire-Free camera Tenergy Li-Ion RCR123A 3.7V 650mAh rechargeable batteries specifically marked “Works with Arlo” Non-rechargeable batteries from other high quality, established, well-known manufacturers such as Panasonic, Energizer, or Duracell To purchase Tenergy rechargeable batteries for your Arlo Wire-Free camera, visit the following product page: Te

All Arlo cameras can detect motion. However, the motion detection feature works differently, depending on which camera you have. Arlo wire-free cameras and Video Doorbell Arlo Ultra, Pro 3, Pro 3 Floodlight Camera, Essential wire-free, Video Doorbell, Pro 2, Pro, Go, and Wire-Free trigger when the infrared technology detects an object that is warmer than the surrounding environment. The motion sensor is more sensitive to side-to-side movement across its field of view than to movement directly to

Floodlight settings How bright is the floodlight? The floodlight on the Arlo Pro 3 Floodlight Camera can be adjusted up to 3000* lumens (lm) of brightness. For more information, visit How do I adjust the light settings on my Arlo Pro 3 Floodlight Camera?. *The Outdoor Magnetic Charging Cable is required to adjust the brightness to 3000 lm. Without the cable, you can adjust the brightness up to 2000 lm. Can I adjust the brightness setting on the floodlight? Yes. You can adjust the brightness b

Motion detection does not work through windows reliably. Arlo cameras use two different kinds of motion detection, and both types are inhibited by glass, especially windows. Passive infrared, the type of motion detection used by Arlo Ultra, Arlo Wire-Free, Arlo Pro Wire-Free, and Arlo Go cameras, detects changes in heat. Most glass used in homes today is insulated, limiting the movement of heat through the glass. Frame-by-frame comparison, the type of motion detection used by Arlo Ultra, Arlo Q,

Your Arlo Go camera accepts Micro SD cards, SDHC or SDXC only, with up to 32 GB capacity, file format FAT32. For best performance, Arlo recommends using class 4 or higher cards. If your Micro SD card is not formatted or is formatted with an incompatible file system, your Arlo Go can format the SD card to FAT32. For more information about using an SD card for local backup storage on your Arlo Go camera, visit the following knowledge base articles: How do I set up local backup SD card storage on m

Read this article to learn how to use the light on your Arlo camera.

You must use the 9V power adapter and power adapter cable that came with your camera. A regular 5V Micro USB cable does not have high enough voltage to fully charge your Arlo Pro Wire-Free camera or Arlo Go camera. Use the 9V Arlo Pro power adapter and power adapter cable that came with your Arlo Pro system to charge your Arlo Pro battery. Use the 9V Arlo Go power adapter and power adapter cable that came with your Arlo Go camera to charge your Arlo Go battery. Arlo Pro and Arlo Go power adapter

VMA5600 Solar Panel The VMA5600 Solar Panel works with the following cameras: Arlo Ultra Series Arlo Pro Series (Pro 3 and newer) Arlo Pro 3 Floodlight Camera VMA4600 Solar Panel The VMA4600 Solar Panel works with the following cameras: Arlo Pro 2 Arlo Pro Arlo Go VMA3600 Solar Panel The VMA3600 Solar Panel works with the following cameras: Arlo Essential Wire-Free Series

Arlo Ultra enables you to record 4K videos in three different ways: local live streaming, motion cloud recording, and recording to a local storage device. To take full advantage of 4K video quality with Arlo Ultra, you must have an Arlo Smart Elite subscription plan. For more information, visit What Arlo subscription do I need to record with 4K resolution?. Local Live Streaming You can live stream in 4K from Arlo Ultra if your Arlo app and Arlo SmartHub are on the same local network. If you ena

The Arlo Essential XL Spotlight Camera comes with an integrated extra-length (XL) battery that lasts one year without charging. The Arlo Essential Spotlight Camera and Arlo Essential Camera both come with an integrated battery that lasts six months without charging. This is based on usage of 4000 seconds per month, 30 seconds per stream, and day/night event splits of 2:1. Battery lifespan varies with device settings, use, activity captured, and environmental factors. Note: The integrated recharg

For explanations about your Arlo base station lights and how to interpret LED behavior, visit our support website. Find this and much more today.

When your Arlo Essential Video Doorbell Wired is disconnected from power, you receive a push notification to immediately alert you and allow you to take action. You might have receive this message because someone tampered with your doorbell. If you have an Arlo Smart subscription or free trial, you can tap the notification to activate the doorbell siren, call a friend, or call e911. For more information, visit What is Arlo Smart and how can I benefit from it?. If you do not want to receive push

This article applies to the wire-free version of the Arlo Essential Video Doorbell (AVD2001). Installation Is the Arlo Essential Video Doorbell Wire-Free battery powered? Yes. The doorbell always operates on battery power. You can also hardwire the doorbell to your existing doorbell chime for continuous trickle charging of the battery. When your doorbell is hardwired, it still uses battery power. For more information, visit How do I hardwire my Arlo Essential Video Doorbell Wire-Free?. Can I in

To select a melody for your Arlo Chime: Launch the Arlo app or log in to your Arlo account at my.arlo.com. Tap or click Settings > My Devices. Tap or click your Arlo Audio Doorbell. Tap or click Melody > Chime Melody. Tap or click a melody. Your settings are saved.

The Arlo Chime LED lights up to indicate the chime status and activity. Fading white. Your Arlo Chime is ready to be set up. Slow blinking white. Your Arlo Chime is applying new settings. Quickly flashing white. Your Arlo Chime is successfully set up. Pulsing amber. A set up error occurred. For more information about the Arlo Chime, visit What is Arlo Audio Doorbell and Arlo Chime?.

Arlo Secure offers intelligent services for greater control over how you view, manage, connect, and respond to events that occur around your home or business.

Our indoor magnetic charging cable provides a reliable source of power. Keep your Arlo Ultra security cameras charged at all times today.

What is the difference between Arlo Pro 5 and Arlo Pro 4?

The Arlo Pro 3 Floodlight Camera has the following integrated features: Floodlight LED Panel: Brightly illuminate your property to improve safety and visibility. The floodlight brightness can be raised to a maximum brightness of 2000-3000 lumens (lm), depending on light settings in the Arlo app. For more information, visit How do I trigger the light on my Arlo Pro 3 Floodlight Camera?. Light Sensor: The light sensor enables the Dusk to Dawn setting on your camera’s floodlight. The light sensor a

This FAQ applies to the wire-free Arlo Essential Spotlight Camera (VMC2030), Arlo Essential XL Spotlight Camera (VMC2032), and Arlo Essential Camera (VMC2020). Arlo Essential Series cameras What is the difference between the three wire-free Arlo Essential cameras? All three Essential camera models capture video in 1080p resolution. The Arlo Essential XL Spotlight Camera comes with an integrated extra-length (XL) battery, which provides additional battery life before recharging. Both the Arlo Es

The Arlo Essential Video Doorbell Wire-Free battery LED lights to indicate the battery charging status. For help charging your battery, visit How do I charge my Arlo Essential Video Doorbell Wire-Free?. Red. The battery is charging. Green. The battery is fully charged. Alternating red and green. The battery is too hot to continue charging. Move the battery to a cooler indoor location to complete charging.

The button on the bottom of your camera is the sync button. You can use the sync button for different purposes, depending on whether your Essential wire-free camera is shut down or in normal operating mode. When you first unbox your Essential wire-free camera, the camera is shut down to reduce battery usage before installation. We recommend that you follow the instructions in the Arlo app immediately after you first unbox your camera. These instructions show you how to wake up and install the ca

What are the benefits of an Arlo Essential Video Doorbell Wired? The Arlo Essential Video Doorbell Wired is designed to capture the blind spots that other video doorbells miss. The 1:1 aspect ratio means that you can see a package on the ground and a visitor from head to toe. The doorbell also offers features such as high-definition video quality, a 180-degree viewing angle, and full-duplex two-way audio. What are the minimum requirements to use an Arlo Essential Video Doorbell Wired? To insta

Floodlight Settings How bright is the floodlight? The floodlight on the Arlo Wired Floodlight Camera can be adjusted up to a brightness of 2000 lumens. Can I adjust the brightness setting on the floodlight? Yes. You can adjust the brightness between 1-100%.

The Dusk to Dawn Sensor setting is available on the Arlo Pro 3 Floodlight Camera and Arlo Security Light. You can adjust the setting to decide how bright or dark the outside environment must be for your light to activate when motion or audio is detected.

Average battery life for an Arlo Go camera is more than one month (depending on mobile signal strength), and average data usage is 850 MB (0.85 GB) per month. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. Increasing the length or quantity of video recordings in your camera's modes and rules increases your data usage and decreases your battery life. Using a higher-quality video setting also

You can use a custom ringtone to differentiate Arlo Video Doorbell calls from other calls when someone presses your doorbell. This must be done in your mobile device’s iOS (Apple) settings. To use a custom ringtone for your Arlo Video Doorbell on iOS (Apple): Press your Arlo Video Doorbell, and wait for the doorbell to call your mobile device. After the call is complete, open the Phone app in your Apple device. Tap Recents at the bottom of the screen. Note: Ensure that the screen is showing All

A camera’s field of view, sometimes called angle of view, is the measurement of the viewing area that the camera can capture. It is measured in degrees. A wider field of view means that a camera has fewer blind spots and captures more area in every shot. It also means that you can mount the camera more easily, because you don’t have to do as much fine-tuning to capture exactly the right area. The following table compares the field of view for all Arlo wire-free cameras: Arlo Camera Diagonal Fiel

If you see flickering or black bands in the video footage from your Arlo device, you can try changing the flicker adjustment settings in the Arlo app. The flicker effect occurs when a nearby light’s frequency is close to the same, but not the exact same, frequency as your Arlo device. To eliminate this effect, change your device’s frequency to the same frequency of the light that is causing the flickering. To change the flicker adjustment setting: Launch the Arlo app or log in to my.arlo.com. Ta

Your Arlo Essential Indoor Camera 2K (2nd Generation) and Essential Indoor Camera comes with an integrated Privacy Shield to give you an extra level of privacy. The Privacy Shield automatically covers the camera lens when the camera disarmed, and opens when the camera is armed. Motion detection, audio detection, and the camera microphone are turned off when the Privacy Shield is closed.

Some Arlo cameras are waterproof while others are intended for indoor use only. Find out the facts and get the most from your Arlo device today.

Before you begin, you need a Phillips-head screwdriver to remove your Arlo Pro 3 Floodlight Camera from the wall. You can use the same screwdriver that you used to install the camera to the wall. Note: To charge your camera indoors, you do not need to remove the entire camera and mount. For more information, visit How do I charge my Arlo Pro 3 Floodlight Camera?. To remove your Arlo Pro 3 Floodlight Camera from the wall: Use a Phillips-head screwdriver to loosen the screw at the bottom of the ca

The Arlo Ultra 2 camera has the following integrated features: Spotlight: Activate the integrated spotlight manually, or set it to trigger when motion or sound is detected. For more information, visit How does the spotlight on my Arlo camera work?. Light Sensor: The light sensor makes sure that your Arlo camera’s image is properly adjusted according to the setting. For more information, visit How do I use HDR with my Arlo camera?. 4K Lens with 180-Degree Field of View: Never miss a detail with c