This article applies to the new 2nd Generation Arlo Video Doorbells:
- Arlo Video Doorbell HD (2nd Generation)
- Arlo Video Doorbell 2K (2nd Generation)
What are the benefits of the Arlo Video Doorbell (2nd Generation)?
The Arlo Video Doorbell (2nd Generation) is designed for flexible installation and to capture the blind spots that other video doorbells miss. The 1:1 aspect ratio means that you can see a package on the ground and a visitor from head to toe. The Arlo Video Doorbell (2nd Generation) also offers features such as high-definition video quality, a 180-degree viewing angle, and full-duplex two-way audio.
What is the video resolution of the Arlo Video Doorbell (2nd Generation)?
The Arlo Video Doorbell HD (2nd Generation) records and outputs video in 1080p resolution (1536 x 1536). The Arlo Video Doorbell 2K (2nd Generation) records and outputs video in 2K resolution (1944 x 1944).
What are the key features of the Arlo Video Doorbell (2nd Generation)?
- 2K or 1080p resolution camera in a 1:1 aspect ratio
- 12x Digital Zoom
- Night Vision
- 180-degree Field of View
- Integrated Siren
- Integrated Microphone with Full-duplex Audio
Is the Arlo Video Doorbell (2nd Generation) battery-powered?
Yes. The doorbell always operates on battery power. You can also hardwire the doorbell to your existing doorbell chime for continuous trickle charging of the battery. When your doorbell is hardwired, it still uses battery power. For more information, visit: How do I install, hardwire, and mount my Arlo Video Doorbell using my existing doorbell and chime (2nd Generation)?
Can I install the Arlo Video Doorbell (2nd Generation) if I do not have an existing wired doorbell?
Yes. The doorbell is battery-powered and does not require a connection to any existing doorbell wiring.
What comes with the Arlo Video Doorbell (2nd Generation)?
When you purchase an Arlo Video Doorbell (2nd Generation), you receive the doorbell, a mounting plate, an angled mounting bracket, a release pin, a screw kit, USB charging cable, and a wire extension kit.
Where should I install my Arlo Video Doorbell (2nd Generation)?
Install your Arlo Video Doorbell (2nd Generation) about 48 in (120 cm) off the ground. The doorbell should be placed so that it has the fullest view of the area leading up to the front entry. This provides the best opportunity to capture motion detection events and video clips that include a person approaching the door. For more information, visit: How should I position my Arlo Video Doorbell?
Can I hardwire the Arlo Video Doorbell (2nd Generation)?
Yes. You can use the Arlo Video Doorbell (2nd Generation) to replace your existing doorbell and to continuously trickle charge the battery. For more information, visit: How do I install, hardwire, and mount my Arlo Video Doorbell using my existing doorbell and chime (2nd Generation)?
What voltage is required to hardwire the Arlo Video Doorbell (2nd Generation)?
The doorbell requires a voltage between 8-24V AC to ring your chime and trickle charge your doorbell. For more information, visit: How do I install, hardwire, and mount my Arlo Video Doorbell using my existing doorbell and chime (2nd Generation)?
Is there a reset button on the Arlo Video Doorbell (2nd Generation)?
Yes. There is a pin-hole button on the back of the doorbell which can be accessed with the included release pin. For more information, visit: How do I reset my Arlo Video Doorbell?
Does the Arlo Video Doorbell (2nd Generation) come with a secure mount?
Yes. The doorbell securely locks into the provided mounting plate. Once the doorbell is locked into place, it cannot be removed without using the release pin or a similar object.
Do I need an Arlo SmartHub or Base Station to use the Arlo Video Doorbell (2nd Generation)?
No. You can connect the Arlo Video Doorbell (2nd Generation) directly to your 2.4 GHz Wi-Fi network without the need for an Arlo SmartHub or Base Station. If you want to connect your camera to a SmartHub or Base Station, you can connect it to a VMB5000, VMB4540, VMB4500, or VMB4000 SmartHub or Base Station.
What are the benefits of connecting my Arlo Video Doorbell (2nd Generation) to a SmartHub or Base Station?
The Arlo SmartHub or Base Station increases security by adding a secure, personal network to your router. The Arlo SmartHub or Base Station also helps regulate Wi-Fi traffic, improve battery life, and be compatible with local storage.
For more information, visit: What are the benefits of using an Arlo SmartHub or Base Station?
Do I need to purchase other Arlo devices to use the Arlo Video Doorbell (2nd Generation)?
No. The Arlo Video Doorbell (2nd Generation) can operate as a standalone product.
Do I need the Arlo Secure App to use the Arlo Video Doorbell (2nd Generation)?
Yes. You must use the Arlo Secure App to set up your doorbell, adjust settings, and access cloud recordings.
Does the Arlo Video Doorbell (2nd Generation) offer different mounting options?
Yes. The doorbell includes an angled mounting bracket that you can use to adjust the video doorbell viewing angle. For more information, visit: How do I use the angled mounting bracket that came with my Arlo Video Doorbell?
Can I leave a voicemail message on the Arlo Video Doorbell (2nd Generation)?
Yes. If you do not answer the video call within 20 seconds after pressing the doorbell button, the visitor is prompted to leave a voicemail. This also happens when you decline a doorbell call. You must have an Arlo Secure plan to record and access voicemail recordings.
Can I use the Arlo Video Doorbell (2nd Generation) to cross-trigger other Arlo devices?
Yes. The Arlo Video Doorbell has its own integrated camera, but you can set up cross-triggering the same way you would with other Arlo devices so that additional cameras record when the doorbell detects motion.
What smart home and voice assistant systems can I use with the Arlo Video Doorbell (2nd Generation)?
The Arlo Video Doorbell (2nd Generation) is compatible with Amazon Alexa, Google Home, and If This Then That (IFTTT). For more information, visit: What smart home and voice assistant systems can I use with my Arlo devices?
Are Arlo Video Doorbells (2nd Generation) compatible with Apple Home?
Not yet. The Arlo team is working to support Apple Home compatibility for Arlo Video Doorbells (2nd Generation).