To set up your Arlo Solar Panel: Choose a good outdoor location for your Arlo Solar Panel, within 4.5 feet (1.3 m) of your Arlo camera. The solar panel can absorb the most solar energy when it is in full sunlight for as much of the day as possible. You can mount the solar panel on your wall, fence, roof, gutter, or eaves. Make sure that you mount your solar panel facing true south (in the northern hemisphere) or true north (in the southern hemisphere). Secure the mount with the screws provided

The Power Kit ensures that your Arlo Essential Video Doorbell Wired receives consistent power to operate reliably. It is required for your Arlo doorbell to function, and it prevents your traditional chime from unintentionally ringing when the integrated camera is recording or live streaming. You must use the Arlo app to install your Arlo Essential Video Doorbell Wired and Power Kit. However, you can read this article for an overview of the installation process. For help installing your doorbell,

Arlo Go is supported by the Arlo app and a mobile data plan. Visits our support site for assistance on setting up your Arlo Go camera today.

To connect your Arlo Wired Floodlight Camera wiring in Europe: Note: The following information only covers the wiring connection. Use the Arlo Secure App for the full installation procedures.

You can optionally hardwire your wire-free Arlo Essential Video Doorbell if you want it to be connected to your home’s existing chime, and to connect the doorbell to continuous charging. To hardwire your doorbell, you must first remove it from your account, then re-add it to the Arlo app. Follow these instructions if you initially set up your doorbell in a wire-free configuration, and you now want to hardwire it. Before you begin Before you hardwire your wire-free Arlo Essential Video Doorbell:

Follow these instructions if your Arlo camera is currently set up and connected to a VMB5000, VMB4540, VMB4500, or VMB4000 SmartHub or base station, and you want to connect the camera or doorbell directly to your 2.4 GHz WiFi network. If your Arlo camera is not already set up, review the instructions on the in-package quick start guide. Before you begin: You must have an arlo camera that can directly connect to a WiFi router. Your mobile device must be connected to your 2.4 GHz WiFi network, and

Let us guide you through the Arlo setup process. Visit our support site today for all your installation and troubleshooting needs.

The best position for your wire-free Arlo Essential Video Doorbell varies by household and outdoor environment. Read this article for motion and video capture expectations based on positioning best practices. Positioning guidelines Your doorbell should be placed so that it has the fullest view of the area leading up to the front entry. This provides the best opportunity to capture motion detection events and video clips that include a person approaching the door. You can use the included angled

The amount of energy that the Arlo Solar Panel can produce depends on several factors: average sun exposure, weather conditions, tilt angle, and dust or debris. A solar panel in the same location might produce a different amount of energy at noon in December than at noon in June. Similarly, the same panel might produce more energy in one geographic location and less in another. In both situations, the difference is based mainly on the amount of sunlight that the solar panel receives. To see a wo

This article provides instructions for mounting your wired or wire-free Arlo Essential Video Doorbell. The wire-free version of the Arlo Essential Video Doorbell can be set up in either a wired or wire-free configuration, whereas the wired version can only be set up in a wired configuration. For guidelines about placement and positioning of your wire-free Arlo Essential Video Doorbell, visit How should I position my Arlo Essential Video Doorbell Wire-Free?. What you need All the items that you n

You can connect your wired or wire-free Arlo Essential Video Doorbell to an Arlo Chime. When a chime is connected, a ring plays when someone presses your video doorbell. This is a useful wire-free solution if you don’t already have an existing mechanical or digital chime to connect to your doorbell. Note: The Arlo Chime requires connection to an Arlo SmartHub or base station to work. What you need To connect your Arlo Essential Video Doorbell to an Arlo Chime, you need the following: A wired or

You can mount your Arlo Go 2 Camera on a wall or ceiling.

If you are connecting an Arlo camera directly to a WiFi router—without an Arlo SmartHub or base station—you must connect your mobile device to your router’s 2.4 GHz band during the setup process. Many routers broadcast WiFi networks in both 2.4 GHz and 5 GHz bands. Your Arlo device directly connects to a 2.4 GHz WiFi network. This means that you must first connect your mobile device to your 2.4 GHz WiFi network, then connect your Arlo device to that same 2.4 GHz WiFi network during the setup pro

If you encounter an error when trying to sync your Arlo Ultra camera with the base station, let us guide you through the manual setup process today.

If you are setting up your Arlo Baby camera with an iOS device, such as an iPhone, see the following article for a simpler setup process: How do I set up my Arlo Baby camera using an iOS device and the Arlo app?. To set up your Arlo Baby: Connect the smaller end of the USB cable to the port on the camera. Plug the larger end of the USB cable into the power adapter. Plug the USB power adapter into a wall socket and wait for the camera LED to blink amber. For the best experience, download the Arlo

To insert the battery in your Arlo Go 2 camera: 1. Bring the Arlo Go 2 camera indoors. 2. Press the release button on the magnetic charging port to release the camera from its housing.

Your Arlo Pro 3 Floodlight Camera has two charging ports: a USB charging port on the camera and a magnetic charging port on the camera housing. This enables you to charge your camera indoors or outdoors without having to unscrew or disassemble any mounting components. USB charging The USB charging cable enables you to charge your camera without removing or disassembling any mounting components. This charging cable came in the box with your Arlo Pro 3 Floodlight Camera. To charge your camera with

Firmware updates are released automatically to all connected Arlo devices. Automatic updates happen between 3:00 a.m. and 5:00 a.m. to minimize camera downtime. If the firmware update is a major one, you might be unable to stream from your camera until your firmware is updated. You can wait until the update happens automatically between 3:00 a.m. and 5:00 a.m., or you can update your firmware manually. Even when you cannot view your camera live, motion and sound detection still work, and your ca

To set up your Arlo Audio Doorbell: Insert two AA batteries into your Arlo doorbell. Note: Your doorbell runs on battery power. Use your Arlo app to set up your Arlo doorbell and add it to your account. Secure the battery cover on your wall using the provided screws. Attach the doorbell to the battery cover. Secure the Arlo doorbell with the screw on the bottom of the battery cover.

You can switch your Arlo camera off whenever you need privacy. This feature is useful if you share camera access with others. When you switch a camera off, the camera goes into a low power state that does not allow audio, recording, or live streaming. When you switch a camera on, the camera resumes the mode and settings it was set to. To switch a camera on or off: Launch the Arlo app or log in to your Arlo account at my.arlo.com. Tap Settings > My Devices. Select your camera. Slide the Device On

Keep distance in mind when placing your Arlo wire-free cameras: Maximum. You can place your Arlo camera a maximum of 300 feet (90 meters) from the SmartHub or base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and base station. The following materials reduce signal strength the most: Large quantities of water, such as the water in a fish tank or water heater Metal Glass, especially mirrors Ceramic Stone Concre

Follow the instructions in the Arlo Secure App to install your Arlo Wired Floodlight Camera. The following details are a summary of the in-app set-up process in europe.

Wall anchors are optional pieces that come with your Arlo Essential Video Doorbell. You can use them to ensure a secure mounting for your Arlo Essential Video Doorbell. Wall anchors are recommended when mounting the doorbell on drywall, brick, or tile. To use the wall anchors that came with your Arlo Essential Video Doorbell: Use a 6mm drill bit to drill two holes into the wall where you plan to mount your Arlo Essential Video Doorbell. Note: Make sure the holes are the same distance as the two

If your existing doorbell wires are too short, you can use wire extensions when you install your Arlo Essential Video Doorbell. Wire extensions and fasteners come included in the box with your Arlo Essential Video Doorbell. Note: Wiring your Arlo Essential Video Doorbell Wire-Free is optional. To connect wire extensions to your Arlo Essential Video Doorbell: Find the wire extensions and fasteners from the box. The wire extensions are identical and interchangeable. Remove the rubber ends from

When you purchase an Arlo Video Doorbell in Europe, you receive a doorbell transformer in the box. The doorbell transformer is 24V AC and is meant to replace your existing doorbell transformer. This is because many doorbell transformers in Europe are 12V AC, which does not provide enough power for your Arlo Video Doorbell. Install the transformer The included doorbell transformer must be installed if your existing doorbell transformer is not between 16-24V AC. If you want to check the voltage le

Wall anchors are optional parts that come with your Arlo Pro 3 Floodlight camera. You can use them to ensure a secure mounting for your camera. We recommend using wall anchors when mounting on drywall, brick, or tile. To use the wall anchors that came with your Arlo Pro 3 Floodlight camera: Use a 15/64 inch (6mm) drill bit to drill three holes into the wall where you plan to mount your Arlo Pro 3 Floodlight Camera. Note: Make sure the holes are the same distance as the three openings on the mou

To install and use your Arlo system, you must have a high-speed Internet connection and the minimum operated system required to use the Arlo app or web portal. You can use the Arlo app or web portal to access video footage from your Arlo cameras. Connectivity requirements All Arlo cameras require a high-speed Internet connection, but each Arlo camera uses a different amount of bandwidth. Bandwidth use is measured on a per-camera basis. If you have multiple Arlo cameras on the same network, you c

Securely mount your Arlo Q or Arlo Q Plus camera for optimal installation and security. Follow these easy steps to mount your camera today.

After you have installed your Arlo Wired Floodlight Camera, you will need to adjust the camera and lights for the optimal view and angles. Additionally, you will want to adjust the Ambient Light Sensitivity and Brightness of your floodlights.

To adjust your Arlo Wired Floodlight Camera for ceiling installation: Turn the right floodlight clockwise 180 degrees. Turn the left floodlight counterclockwise 180 degrees and tilt it towards the camera. Turn the camera clockwise 180 degrees. The camera lens should be above the motion sensor for proper motion detection.

Place your Arlo Pro 3 Floodlight Camera 8-10 feet (2.5-3 meters) off the ground, angled toward the ground, and within range of your WiFi router. Each home system setup is unique, so use these guidelines as general best practices. Positioning Guidelines The following image shows the floodlight’s beam spread within the camera’s field of view (FOV) only. This is not a representation of the floodlight’s full beam spread, which exceeds the camera’s vertical field of view. When mounting your Arlo Pro

When you first set up your Arlo camera, you have the option to connect the camera directly to your WiFi router or to an Arlo SmartHub or base station. You can use the Arlo app to connect directly to your WiFi router. For help moving your Arlo camera from a SmartHub or base station connection to a WiFi router connection, visit How do I connect my Arlo device directly to my WiFi router if it is currently connected to a SmartHub or base station?. Before you begin: Your mobile device must be connect

The Arlo Go 2 camera works with the same Arlo app as all other Arlo cameras and devices.

You can use the included USB charging cable to charge your camera indoors, or you can use a VMA3600 Solar Panel (sold separately) to charge your camera outdoors. Note: The battery in the Arlo Essential wire-free camera can’t be removed. USB charging The USB charging cable that came in the box with your camera is for indoor charging only. You must dismount your camera and bring it indoors to charge it. Generally, you can connect the charging cable to any USB power source. To charge your camera wi

You must use the Arlo app to install your Arlo Essential Video Doorbell Wired. However, you can read this article for an overview of the installation process. What you need To install your Arlo Essential Video Doorbell Wired, you must have the following items: The items that came in the box Note: These are listed on the quick start guide. The Arlo app A screwdriver (Optional) A power drill Note: When you purchase an Arlo Essential Video Doorbell Wired in Europe, you receive a doorbell transform

Let us guide you through the Arlo Pro and Pro 2 setup process. Visit our Arlo support site today for all your installation and troubleshooting needs.

Follow these guidelines to place your Arlo camera for best connectivity and motion detection.

Yes. You can add as many Arlo devices as your subscription plan supports. If you already have as many devices as your subscription plan supports, you must either upgrade your subscription plan or deactivate one of your existing devices before you can add another Arlo device to your account. To add a new Arlo device to your existing Arlo account: Launch the Arlo app or log in to your Arlo account at my.arlo.com. Tap or click Add New Device. Select the new device that you are adding from the list

Arlo Wire-Free and Arlo Pro Wire-Free Arlo Wire-Free and Arlo Pro Wire-Free camera firmware updates happen automatically as long as the cameras are connected to a base station, are powered on, and have at least 15% battery. If a firmware update is released while your camera is turned off or the battery is low, the firmware update happens automatically within 24 hours after you turn the camera back on, ensure that it is connected to the base station, and ensure that the battery is not low. Automa

You can mount your Arlo Essential Video Doorbell with the angled mounting wedge to aim the doorbell to the left or right of the wall where it is mounted. To install the angled mounting wedge: Remove your current doorbell from the wall. Position the angled mounting wedge according to the direction you want your doorbell to face. Remove the two adhesive covers from the angled mounting plate. Press the angled mounting plate against the flat mounting plate, ensuring that they click into a locked pos

Before you mount your Arlo Pro 3 Floodlight Camera, make sure you’ve found a good location for signal strength and motion detection. For more information, visit How should I position my Arlo Pro 3 Floodlight Camera?. Note: You must follow the instructions in the Arlo app when you first install your Arlo Pro 3 Floodlight Camera. Do not begin mounting your camera before the Arlo app instructs you to during the installation process. What you need You need the following items to mount your Arlo Pro

For the best results use the Arlo Secure App for Arlo camera setup. An Arlo SmartHub or Base Station is optional. For more information, visit: What are the benefits of using an Arlo SmartHub or Base Station?

You can mount your Arlo Essential wire-free camera on a wall or ceiling. Before you mount your camera, make sure you’ve found a good location for signal strength and motion detection. For more information, visit How should I position my Arlo Essential camera?. Note: You must follow the instructions in the Arlo app when you first install your Essential wire-free camera. Do not begin mounting your camera before the Arlo app instructs you to during the installation process. You need the following i

To set up Arlo Q on an iOS device: Launch the Arlo app from your iOS device or from a computer, visit my.arlo.com. Click or tap New System Setup. Click or tap Arlo Q. Plug in your Arlo Q camera. When the LED starts blinking amber, click or tap Continue. Ensure that your router name (network SSID) displays in the Connect Network step. Note: If the SSID does not display automatically, the router might not be broadcasting its SSID (network name). For more information about connecting to a hidden ne

To charge your wire-free Arlo Essential Video Doorbell, you must remove the doorbell from the wall, bring the battery and the doorbell inside, remove the battery from the doorbell, and then begin charging. Always charge your doorbell indoors. Alternatively, you can hardwire your wire-free Arlo Essential Video Doorbell to connect it to continuous power. For more information, visit How do I hardwire my Arlo Wire-Free Video Doorbell?. Before you begin Before you charge your wire-free Arlo Essential

If you are unable to connect your Arlo SmartHub, Arlo base station, or Arlo base station with siren to the internet, visit the following knowledge base article to get your problem resolved today.

To charge your Arlo Video Doorbell (2nd Generation), you must remove the doorbell from the wall, bring the doorbell inside, and then begin charging your doorbell indoors. Alternatively, you can hardwire your Arlo Video Doorbell (2nd Generation) to connect it to continuous power. Note: The USB-C charging cable that came in the box with your doorbell is for indoor charging only. The charging cable works with most power adapters.

Your Arlo Go 2 camera requires an activated SIM card with a mobile data plan to access the mobile network.

The magnetic mount is concave and fits perfectly with the shape of the rear of your camera. This allows a more precise fit between the mount and camera, and it enables dynamic ways to mount an Arlo Ultra and Arlo Pro series camera, including: walls, tabletops, and underneath ceilings. The strong magnetic force between these cameras and the mount provides peace of mind that the camera will stay in position. To mount your Arlo camera: Fasten the mounting screw into a wall or ceiling. Note: Do not