Troubleshooting Arlo Essential Pan Tilt Cameras

If you are encountering problems with your Arlo Essential Pan Tilt Camera, try the following troubleshooting tips:

If your Pan Tilt camera is not staying in the home position, or experiencing position drift, the camera may need recalibration.

• Ensure you have properly set up the camera positions by visiting: Setting Camera Positions for Arlo Essential Pan Tilt Cameras
• To calibrate the camera, visit: Calibrating Arlo Essential Pan Tilt Cameras
• WARNING: Do not manually rotate the camera by hand. Doing so may damage the pan tilt motors.

If Auto Track is not working correctly:

• Disable and reenable the feature.
  • For more information, visit: What is Auto Track and how does it work with Arlo Essential Pan Tilt Cameras?
• Make sure the Home position is properly set up.
  • For more information, visit: Setting Camera Positions for Arlo Essential Pan Tilt Cameras
• Recalibrate the camera.
  • For more information, visit: Calibrating Arlo Essential Pan Tilt Cameras

If Auto Scan is not working correctly:

• Make sure the positions are properly set up.
  • For more information, visit: Setting Camera Positions for Arlo Essential Pan Tilt Cameras
• Ensure you are live streaming the camera.
  • For more information, visit: What is Auto Scan and how does it work with Arlo Essential Pan Tilt Cameras?
• Recalibrate the camera.
  • For more information, visit: Calibrating Arlo Essential Pan Tilt Cameras

If your camera is offline:

• Make sure the camera is receiving power and ensure your router is connected to Wi-Fi.
  • For more information, visit: Arlo Camera Offline Troubleshooting
• Check the status of Arlo services and systems.
  • To check the operational status of Arlo services and systems, visit: status.arlo.com