A Message From Our CEO
It is a fundamental human right and need for all of us to feel safe. In our connected global communities, most people face common concerns and feel like they are in danger daily. In the United States, 42 percent of people feel unsafe in their own homes1. It is our belief that solutions to these concerns and dangers are best developed by an inclusive and creative team that is empowered to develop the best smart security solutions for our customers.
I am extremely proud of Arlo’s place as an established and trusted brand that can be counted on for home security. We are committed to providing customers with the highest quality security solutions and products, while also conducting operations in a socially responsible, ethical, and sustainable manner. We strive to protect the environment and to ensure that our products are compliant with all relevant regulations, customer specifications, and environmental legislation. These commitments are a driving force at Arlo, and they are deeply ingrained in our approach to corporate social responsibility (CSR) and sustainability.
In this, our inaugural Sustainability Report, we show our progress within the environmental, social, and governance (ESG) pillars since Arlo’s inception. Of course, our sustainability journey is never done. We continue to iterate, evolve, and hold ourselves accountable to making a positive impact on the world around us. It is in this spirit that we are proud to share our 2023 Sustainability Report, which highlights our efforts in investing in environmental improvements, creating equity for our people and communities, and practicing good corporate governance.
In this section of our report, we give benchmarks and data regarding Arlo’s impact on the environment. Our team recognizes the heightened awareness and increased importance of sustainability in our society, and we believe that regular disclosure of sustainability data will become a normal part of our communications with our customers, investors, and our local communities. We strive to develop, implement, and consistently improve our sustainability efforts and are committed to responsible environmental practices that include conservation of natural resources, pollution prevention, and reduction of waste.
In this section of our report, we outline how we manage our relationships with employees, suppliers, customers, and the communities in which we operate. The last two years of unprecedented macro challenges in this area have enabled us to double down on what it really means for Arlo. Like all organizations, our team faced many challenges resulting from the COVID-19 pandemic, including shutdowns. We learned a lot about ourselves during this time. Through listening to each other, we were able to strengthen our commitment to offer a culture that is inclusive and human-centered. We took care to respond to our employees’ rapidly changing needs and we are proud that throughout the pandemic, we have maintained a highly engaged workforce.
In collaboration with our internal COVID-19 task force, in 2022, we launched a comprehensive playbook for the safe return of our employees and visitors to our offices, while also ensuring that our offices serve as collaborative hubs for our employees that serve our customers’ needs. Our employees maintain a flexible, hybrid first work pattern, with attendance in our offices based on optimal outcomes related to Customer, Coaching, Collaboration and Celebration, which we refer to as the 4C’s.
We have been focused on the professional development of our employees while in the context of broader social challenges, also providing much desired allyship training. We partnered with humanitarian causes both domestically and around the world, providing much needed supplies, funds, and assistance during the most impactful periods of the pandemic. We achieved many of our diversity, equity, and inclusion (DEI) goals, which notably included adopting an Inclusion Rule, which requires that a diverse pool of candidates be considered for roles at Arlo. We continue to host a diverse range of internal and external speakers to keep us educated on what matters most to our employees. We also celebrate events together based on the Diversity and Heritage calendar that we compile every year based on the feedback of our employee and ally group along with our Human Resources Department.
In this section of our report, we outline our criteria for leadership, executive pay, audits, internal controls, and shareholder rights. We maintain robust risk management programs to ensure compliance with applicable laws and regulations, and we demand that our employees, contractors, and vendors implement ethical business practices. Arlo separates the roles of Board of Directors’ Chair and Chief Executive Officer, which enhances the independence of the Board from management. Arlo’s directors bring robust and deep skillset, based on their varied backgrounds and histories of extensive executive leadership roles, including from operations, finance, law, and technology. We have also adopted an Inclusion Rule for new nominees to our Board that requires women and individuals from minority groups to be included in the pool from which Board nominees are chosen.
We remain excited and focused on our ESG efforts and upcoming goals. We believe the best is yet to come.
Matthew McRaeCEO Arlo
1. “Nationally representative online survey of 2,000 U.S. adults, commissioned by Arlo and conducted by OnePoll. Data was collected between September 22 - 28, 2021.”