Normally, when you make an emergency phone call, you are connected to emergency dispatchers near the location where you made the phone call. With the e911 feature, your call reaches the emergency dispatchers closest to the address that you specified in your Arlo app. Whether you’re down the street or in another state, you can reach the right emergency personnel as soon as you see suspicious activity on your Arlo cameras.
The e911 feature only supports one address per Arlo account. For example, if you have an Arlo camera security system at your lake house and another Arlo system at your home, you can list only one of those addresses when you enable the e911 feature. If you want both properties to be protected by the e911 feature, you must create another Arlo account and pay for two subscriptions.
For more information about subscription plans, visit What are the available Arlo subscription plans and how much cloud storage is available?.
For more information about setting up e911, visit How do I set up the Arlo Smart e911 feature?.