Arlo Essential Pan Tilt Security Camera FAQ

This FAQ applies to the new Arlo Essential Pan Tilt Security Camera.

Is the Arlo Essential Pan Tilt Security Camera wireless, and does it include a battery?
No. The Arlo Essential Pan Tilt Security Camera is not wireless, and it does not have a battery. It is powered with a 16ft USB cable and power adapter.

Can I use the power cable from my Arlo Essential Pan Tilt Security Camera with the Arlo Essential Pan Tilt Indoor Camera?
No. The power cable is different for the Arlo Essential Pan Tilt Security Camera and the Arlo Essential Pan Tilt Indoor Camera. Always use the cable provided in the box with the camera.

What are the home position and custom positions, and how do I set them up?
Home position is the default position where your camera returns to after a period of inactivity. Custom positions are preset camera positions you set that you can quickly navigate to or Auto Scan through. Once the positions are set up, they will show up under the Pan Tilt toggle when viewing your camera’s live stream. You can set up to four custom positions. For more information, visit: Setting Camera Positions for Arlo Essential Pan Tilt Cameras

What is Auto Scan?
Auto Scan allows you to automatically scan through your custom positions when live streaming to get a complete view of your space. You can enable Auto Scan by tapping the live stream from your Arlo Essential Pan Tilt Security Camera. For more information, visit: What is Auto Scan and how does it work with Arlo Essential Pan Tilt Cameras?

What is Auto Track?
When Auto Track is enabled, your Arlo Essential Pan Tilt Security Camera will automatically follow and track the detected object within the camera’s field of view, until the motion stops or disappears from the field of view. For more information, visit: What is Auto Track and how does it work with Arlo Essential Pan Tilt Cameras?

What mounting options do I have with my Arlo Essential Pan Tilt Security Camera?
Your Arlo Essential Pan Tilt Security Camera comes with an L-bracket mount and a mounting plate. You can either mount your camera on a wall or mount it to the ceiling. It is not recommended to place your Arlo Essential Pan Tilt Security Camera on a flat surface or put the camera upside down, as the camera has a PIR sensor included. Reversing the camera so it is upside down will impact the range of motion detection. For more information about mounting your camera, visit: Mounting your Arlo Essential Pan Tilt Security Camera

What is calibration, and why do I need to calibrate my Arlo Essential Pan Tilt Security Camera?
The Arlo Essential Pan Tilt Security Camera has motors inside to support Pan and Tilt movement. Calibration prevents drift or misalignment, which ensures consistently precise positioning. It takes around 15 seconds to complete the calibration. For more information, visit: Calibrating Arlo Essential Pan Tilt Cameras

Does the Arlo Essential Pan Tilt Security Camera work with the Arlo Base Station or SmartHub?
No. Your Arlo Essential Pan Tilt Security Camera does not support any Arlo Base Station or SmartHub. You can connect the Arlo Essential Pan Tilt Security Camera directly to your 2.4 GHz or 5GHz Wi-Fi network.