How do I remove a device from my Arlo account?
Last updated: 08.01.2025
WARNING: Removing a device from your account erases all modes and settings on that device and resets the device to factory default settings. If you remove a device from your account and later add it back, you must complete the setup process just like you did when you set up your system for the first time.
To remove a device from your Arlo account:
- Launch the Arlo Secure app or log in to my.arlo.com.
- Tap or click Devices.
- Select your Arlo device.
- Tap or click
- Tap or click the Arlo device name at the top of the Device Settings screen.
- Tap or click Remove Device.
Note: If you remove an Arlo SmartHub or Base Station from your account, all the cameras synced to that Arlo SmartHub or Base Station are deleted from your account at the same time.
To remove all devices from your Arlo account and erase your recordings:
- Launch the Arlo Secure app or log in to my.arlo.com.
- Tap
in the Arlo Secure App or click Settings on my.arlo.com.
- Tap or click Privacy Center to open the Arlo Privacy Center.
- Tap or click Content.
- Tap or click Reset & Erase Arlo Devices.
- Tap or click Reset & Erase All Devices at the bottom of the screen.
- Select Reset & Erase All when the pop-up displays.
- Follow the prompts to confirm that you want to erase and reset all Arlo devices.
Note: Privacy Center feature availability varies by region.